Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
After placing an order, the expected time for delivery is 7-14 Days after the order has been placed. Depending on your location the shippment could take longer.
To create an account head over to the top right and press “My account”
To change the shipping address after ordering please email us at: [email protected]
We are happy to assist you!
To track the status of your order please go to “My account” and go to “orders”. We also notify you with any updates via email.
We use Paypal to make orders with credit cards. We do not keep any information of your payments and everything is secured via Paypal.
We do not have any sales taxes or any other hidden fees.
We ship to every international countries, if you would like to know if your country is availible please email us at [email protected]
Yes, your items are packed in one package and will arrive at the same time.
If you need to swap an item
Returns and Exchanges
Depending on the case of the return we may be able to allow returns for example if the size is wrong or there is a defect with the product.
If you have recieved the wrong item, please contact support: [email protected] and we will replace the item free of charge!
If you have a damaged order, please send us images and contact support [email protected] and you will recieve a replacement.
We will notify you with the location and shipping details for any returns.
If you would like to contact customer support, you can use the livechat feature or email us at [email protected]
Please email us at [email protected]
We will resolve any issues with the address.
You can file a refund within 24h of the order that has been placed.
Yes! You can pre order an item that is out of stock.